Export your collected data with ease and enrich your CRM

Collect meaningful data with the conversational chatbot

The conversational chatbot is a high-performance way to gather both qualitative and quantitative data on your audience.

Get to know your audience better by collecting the information that matters: email, opt-in, contact details, preferences and buying habits.

Maximize your opt-in rate by fully customizing the conversation. Use the standard or the advanced chatbot to collect only the data you need to enrich your CRM.

Sort and filter your data in Audience

Centralize all your collected data in Audience and apply the filters you need: by chatbot, traffic source, date or data type.

Download a clean, filtered .csv file, ready to import into your CRM.

Restrict access to the Audience tab by assigning the Data Analyst role to a member of your team.

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Connect Audience to your CRM

Make it easier for your CRM to absorb the data collected by the chatbot by setting up automatic delivery to an SFTP server.

Save time on formatting your .csv: download a pre-formatted file that matches your CRM and its naming conventions. No more reworking every column by hand — the platform extracts a file that's ready to import.

Want to connect Fastory to your CRM solution? Get in touch.

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